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FAQ
Whether you’re just starting your fitness journey or already a dedicated enthusiast, you’ll find everything you need to make your experience smooth, effective, and hassle-free.
How do I book or get started?
Bookings are managed through Oktiv, our training management system, or directly via the Interaktiv website.
What does my first session look like?
Your first session is a screening assessment to determine your current fitness level, understand your goals, and complete a health and baseline evaluation.
Do you offer personal training?
Yes, we do! Our personal trainers are available to help you achieve your individual fitness goals.
What if I'm new to working out?
Welcome! We’re happy to have you. We offer a variety of programs suitable for all fitness levels, including beginner-friendly options. Our trainers are also always available to provide guidance and support. Don’t hesitate to ask for help!
What do I need to bring to my session?
We recommend bringing a water bottle, towel, comfortable workout clothes, and athletic shoes.
What is BlazePod FRX Training?
BlazePod FRX (Functional Reaction Training) uses light-based pods to combine physical and cognitive training — improving reaction time, coordination, focus, and decision-making for sport and fitness.
Who is FRX training for?
It’s suitable for all athletes and fitness levels — from school teams and clubs to weekend warriors, coaches, and professionals in sports like rugby, soccer, hockey, netball, basketball, volleyball, and martial arts.
Where are sessions held?
Sessions are offered in Centurion (with booking approval), or at your club, school, or facility within 25 km. Travel zones apply beyond that.
How long is a session?
Sessions typically last 45–60 minutes, depending on group size, sport, and goals.
Can teams or schools book group sessions?
Yes! We offer custom FRX programs for schools, academies, and clubs — focused on teamwork, reaction speed, and decision-making.
Is the trainer qualified?
Your FRX coach is BlazePod FRX Certified and is studying Exercise Science through HFPA — ensuring professional and safe guidance.
What happens if I miss a session?
No-shows without prior notice (12–24 hrs) are charged the full session fee as per our policy.
Are discounts available?
Yes — save with prepaid session packages (10, 15, 20 sessions) or upfront monthly, quarterly, or annual payments.
Is my personal data protected?
Absolutely. All data and records are handled in compliance with POPIA (Protection of Personal Information Act).